ALOC Group

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Over the years I have heard some adults say, “What is wrong with young people these days?” These are usually the same people who are “arm chair quarterbacks” and “sitting on the sidelines.” They want to express their opinion, to be heard; however they do not want to invest the time needed to develop the next generation of leaders.  Leadership development requires an investment of time and money, but mostly an investment of you.  Leaders are not developed overnight, but over time.  Many people want to throw money at it; others want to ignore it, while others are waiting for ...."

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No margin, no mission.  No mission, no magic.  How do you take magic to the next level?  That's service mastery.

Raving Fan Communities - Brands leveraged to their full potential (think Apple's iPhone) build raving fan communities. Feeling a part of something larger than themselves helps customers  forgive occasional service hiccups.  Building a community won't let you get away with repeated transgressions, but it does mean you'll have more flexibility, assuming you use it wisely.
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" What really gets you going? Do you love the heat of debate? Discussing endlessly which path is the correct one and making sure your voice is heard? For some, it is more exciting to support others in their endeavors, cheering them on to success and bringing groups together to simply share in each other’s accomplishments. Perhaps a good task list is what it takes to get your heart going pitter-pat. 
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The words “team building retreat” cause many to think “well, maybe it will at least be fun.” Then time is allocated so that participants do not get behind on work while out rafting or falling into each other’s arms. The truth is that activities labeled “team building” are often simply recreational activities, which are wonderful for promoting personal relationships among co-workers, but do not have an intentional structure designed to improve communication and team effectiveness in a sustainable way. ...."

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A critical moment exists during the building and advancement of a team at which the choice is made to either believe in the possibilities of exceptional performance or to take the path of least resistance and accept the status quo. This moment is defined by the relationship established among the individuals constituting the group. ...."