ALOC Group

Knowledge Base

What we're Writing & Reading

Investing In Your Employees

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Over the years I have heard some adults say, “What is wrong with young people these days?” These are usually the same people who are “arm chair quarterbacks” and “sitting on the sidelines.” They want to express their opinion, to be heard; however they do not want to invest the time needed to develop the next generation of leaders.  Leadership development requires an investment of time and money, but mostly an investment of you.  Leaders are not developed overnight, but over time.  Many people want to throw money at it; others want to ignore it, while others are waiting for ...."

Generation Gap or Generational Capital...a paradigm shift.

" There is so much talk about the Generational Gap in business writing today. “Millennials want too much recognition before they’ve paid their dues,” “Boomers are out of touch,” etc. However, in today’s turbulent economic times one of the best things a company has going for it is the diversity of perspectives among it’s employees. ...."

Does Executive Coaching Pay?

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A Meta-Analysis of Executive Coaching Return on Investment (ROI) Studies

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Building Service Mastery

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No margin, no mission.  No mission, no magic.  How do you take magic to the next level?  That's service mastery.

Raving Fan Communities - Brands leveraged to their full potential (think Apple's iPhone) build raving fan communities. Feeling a part of something larger than themselves helps customers  forgive occasional service hiccups.  Building a community won't let you get away with repeated transgressions, but it does mean you'll have more flexibility, assuming you use it wisely.
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It All Matters In An Interview.

" In today's job market it is even more important than normal that you are able to distinguish yourself from the many applicants for the available jobs. However, it is easy to distinguish yourself the wrong way if you are not aware of yourself. In a recent WSJ article , Sarah Needleman said "...recruiters and hiring managers say many unemployed candidates blow the opportunity by appearing desperate or bitter about their situations -- often without realizing it."
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